Managed IT Services

Reinforce Your Cyber Presence

Allow our talented team of IT professionals to focus on the tech while you focus on your operations and serving your citizens. We offer a variety of solutions to bolster your online workforce.

Schedule Your Free Cyber Assessment Today

Outsourced/ Managed IT

Outsourced/ Managed IT

Overview

Edmunds GovTech is ready to serve as your complete managed IT service provider or assist your current IT department in a complementary role. Our IT professionals will manage and maintain all of your technical components while providing top of the line IT support for your local government.

Features & Services

  • IT Asset Management
  • IT Help Desk
  • Internet Optimization & ISP Consultation
  • Cost Forecasting & Technical Audits for Smart Budgeting
  • Application Hosting with AWS
  • Email Services with Office 365
  • Software & Device Patch Update Management
  • Cyber Security – Firewall, Anti-Virus, Anti-Malware, & More
  • 24/7/365 Remote Monitoring & Management

Cybersecurity

Cybersecurity

Overview

Enhance your local government cybersecurity efforts with our technical services. At Edmunds, minimizing vulnerabilities and threats is a vital priority for all of our clients, and we understand the importance of safeguarding municipal endpoints and devices. With fully integrated and streamlined cybersecurity services, we can provide impenetrable yet easily deployable applications.

Features & Services

  • On-site Cybersecurity Risk Assessment
  • Anti-Virus, Anti-Malware, & Anti-Ransomware
  • Firewalls
  • Email Spam Filters
  • 24/7/365 Remote Monitoring & Management

Cloud Hosting

Cloud Hosting

Overview

Cloud hosting services are available for those that choose to secure their data via the cloud versus backing it up from an on-site server. This reliable and convenient option offers many benefits including increased cybersecurity, enhanced performance, 24/7 access, automated data backups, and more.

Features

  • No interruption of service while transitioning
  • Increased security vs. on-site server
  • Substantially less downtime resulting in more efficient operations
  • Immediate, secure, & easy access to Edmunds’ applications from anywhere, at any time
  • Disaster recovery with automated backup redundancy stored to three locations
  • Less expensive than a costly fileserver upgrade

Data Vault

Data Vault

Overview

Data Vault is a secure, cloud-hosted backup service for your MCSJ database and application. This reliable service is built into your Edmunds ERP Software Solution and configured to deliver a database backup to the cloud on schedule. The automated backup service uses Amazon AWS S3 technology to store your encrypted data in three readily available locations.

Features

  • Nightly, weekly, & monthly backup options
  • Stored in 3 locations (AWS S3)
  • Easily accessible in the event of a disaster

Office 365 Email Solutions

Office 365 Email Solutions

Overview

Our email filtering and hosting solutions will re-route spam and other potentially dangerous emails to an off-site server and prevent them from entering your network, strengthening your local government’s cybersecurity. Not only will your organization’s email server be protected, but you will receive assistance in migrating to the latest technology, which includes mobile access via smartphones or tablets.

Features

  • Migrations & Maintenance
  • Backupify via Datto

Website Design & Content Management

Website Design & Content Management

Overview

Having a well-designed, user-friendly website allows your residents and constituents to access the information they need, right when they need it. Each municipal website we develop is built upon a stable, secure foundation and includes various customizations, integrations, and add-ons suited to fit every need.

Features

  • Fully customizable content
  • Easy to manage & maintain
  • Responsive & mobile-optimized
  • User roles & permissions
  • Shopping cart
  • Event calendar
  • Social media feed
  • Image gallery/slideshow
  • User polls
  • Online forms
  • And more!

Datto Business Continuity & Disaster Recovery

Datto Business Continuity & Disaster Recovery

Overview

With today’s cyber landscape being rampant with cyberattacks, ransomware, malware, and other threats, it is not enough to simply run a data backup. Local governments must protect their data against these threats and have a comprehensive recovery plan ready to implement should an unexpected event or disaster occur. Edmunds GovTech offers a robust Business Continuity & Disaster Recovery (BCDR) solution that leverages Datto to deliver a modernized backup solution that minimizes your Recovery Time Objective (RTO), or time to get back up and running, when a disruption occurs.

Features & Services

  • Master backup of your entire infrastructure
  • Incremental snapshots & selective restore points
  • Data security & encryption
  • Virtualization from a local appliance or the cloud
  • Backup restore certification
  • Flexible backup scheduling
  • Data backup redundancy in 3 locations
  • 24/7/365 backup monitoring
  • IT Help Desk

Datto File Protection

Datto File Protection

Overview

Managing your risk for data loss and mitigating the impact it can have on your operations and employee productivity is essential for ensuring continuity. Edmunds GovTech offers Datto File Protection as a simple, secure, and automated solution for local governments to safeguard their data.

Features & Services

  • Protection against human error: accidental deletion or changes to data continues to be a key driver for data loss
  • Protection against hardware failure: laptops & desktops that are aging (>3 years) are at a higher risk
  • Protection against ransomware, malware, & viruses
  • Protection against environmental events
  • Protection against theft or loss
  • IT Help Desk