Managed IT FAQs

Answers to commonly asked questions about our local government IT services

What government IT services do you provide?

We offer a range of technical services to support your municipality’s needs, like IT asset management, application hosting through AWS, email services, cybersecurity support, disaster recovery, and much more.

What if my municipality already has an IT department?

Our technical services team can work in a complementary fashion with your existing IT department. We will provide support in specific areas as needed, depending on what works best for your municipality.

How do I know which of your government IT services are best for my municipality?

Our team will work with you to determine which services are best suited for your jurisdiction to help you enhance cybersecurity and efficiency. To get started, you can schedule a free cyber assessment with one of our experts here.

Why should I switch to the cloud?

While our solutions are available hosted or on-site, our local government cloud solution provides enhanced cybersecurity, automated backups, anytime, anywhere access for employees, and much more. In addition, moving to the cloud avoids the manual maintenance and fileserver upgrades required for an on-site server, providing cost benefits.

Will my service be interrupted if I move to the cloud?

No, our technical services team will facilitate your migration to the cloud and ensure no service interruptions as you transition.

Are your website design capabilities limited to a specific template?

No, our website design services enable fully customizable web content. We will develop a website that best meets your municipality’s needs, with various customizations, integrations, and add-ons available.

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