The Edmunds GovTech Blog

Month: March 2014

By Gary Sanders | 03.29.14

If you read the last Utility Information Pipeline, you know it included a poll asking how many days after cut-off you wait before closing accounts that haven’t paid. Based on the results of that poll, it…

By Gary Sanders | 03.25.14

A recent FBI press release described how a dishonest employee of a North Carolina municipality embezzled over $90,000. It seems she was issuing receipts for cash payments and pocketing the cash, then adjusting the accounts so customers…

By Gary Sanders | 03.11.14

I recently completed a business review for a small utility in which I recommended purchasing new billing software, among other internal changes. As I finished presenting my report to the management team, the general manager slid a…

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