Leadership Team

Bob started at Edmunds in 1982 as an Associate Programmer. He made significant contributions to the company, and in 1991 was appointed President. His father, Robert R. Edmunds retired a few years later, at which point Bob was then appointed CEO. With his clear vision and team-based collaborative approach, Bob has seen the company evolve to become the East Coast leader in software solutions for local government. He now presides as Executive Chairman, while also advocating for many philanthropic endeavors including: Edmunds’ Family Charitable Trust, Crohn’s & Colitis Foundation, Children’s Hospital of Philadelphia, South Jersey Select AAU Basketball, and more.

Greg has 30 years of technology company leadership that includes over 10 years of serving local government across the United States. Greg came to Edmunds from Tyler Technologies, where he served as President, Public Safety Division. He joined Tyler as the result of the sale of New World Systems (where he was GM of its ERP Division and Corporate CFO) to Tyler in 2015. Prior to New World, Greg worked in Private Equity and was also CEO of Tokyo Seimitsu Co., Ltd’s U.S. subsidiary serving Semiconductor Manufacturers, and served on their global Board of Directors in Tokyo, Japan. Greg, who started his career at KPMG, is a CPA and has a Bachelor Degree in Accounting and a Master Degree in Finance.

Rich has dedicated his career to helping government agencies leverage technology to improve operations and serve their constituents more effectively.  He has helped to bring efficiency to local government and authorities one client at a time. His previous experience at Coca-Cola and as the President of a regional printing company proved to be invaluable as he progressed in his career at Edmunds GovTech.  When he’s not working, Rich enjoys spending time with his family and friends, maintaining a timber farm, traveling, hiking and exploring new hobbies. Rich is also an avid supporter of various charitable organizations and is committed to giving back to his community. He can often be found at the nearest ice cream shop trying out every flavor when he isn’t revolutionizing the government tech industry.

Justin Heckler is Edmunds GovTech’s Vice President of Finance. He started with the company in 2021 with over ten years of accounting and managing experience. He is responsible for overseeing the accounting department, including the design of internal controls, financial reporting, budgeting, and forecasting. Justin is a certified public accountant and graduated from Rowan University with a Bachelors in finance and accounting. In his free time, Justin enjoys traveling, spending time with family, going to the beach and golfing.

Lisa Canonico is our Human Resources Manager. She joined the team in 2021 and is responsible for payroll administration, employee relations, recruiting, and training. Lisa has an Associate’s Degree in Business Administration and is SHEM certified. Lisa loves the family oriented environment at Edmunds GovTech and seeing the employees grow and succeed. In her free time, Lisa enjoys making stained glass ornaments and frequently goes bicycling. Lisa has two children, two grandchildren, and two Yorkshire terriers that she loves unconditionally.

Jeff joined Edmunds in 1999 as a Software Support Specialist. Prior to Edmunds he served as a treasurer for a local government in southern NJ. After implementing and supporting hundreds of customers, he moved to Edmunds Solution Consulting department. He was responsible for demonstrating our software and consulting with both perspective and current customers. Since October of 2020 he has been running our Customer Support Department. Jeff leads the Customer Support Team which includes the customer support and customer success teams. Their goal is to provide the industry’s best customer support experience. Jeff enjoys golfing and spending time with family and friends.

Anthony began working for Edmunds Govtech in 2019. He is a customer support specialist. Anthony takes daily calls on customer inquires to help with any questions regarding different modules in our MCSJ Software. He also trains new finance and payroll support reps. Anthony is an avid sports fan and is even a partial shareholder in the Green Bay Packers.

In 2020, Michele was promoted to Director of Customer Support for her outstanding attention to customer satisfaction. Prior to this, Michele served as Director of Customer Relations at Business Automation Services (BAS) until 2019 when Edmunds GovTech acquired the company. Michele has over 20 years of experience in the service industry, 11 of which have been in municipal government. Michele’s main objective is to ensure that customers receive outstanding product support. Managing a team of support specialists, this is achieved by closely monitoring customer support cases and reviewing customer calls to ensure timely responses and quality assurance. She is instrumental in the advancement of our staff, providing ongoing educational opportunities and training events to build upon industry and product knowledge. Michele also helps create new processes that will enhance the customer experience. Providing outstanding customer support is the key to developing long, successful relationships with our customers which is what sets us apart and attributes to the 98% client retention rate.

Paul Skibo earned his B.S. in Management Information Systems from Florida State University and began working at Edmunds GovTech in 2002, where he started as a Network Technician in our IT Department, before transitioning into the role of Customer Relations Director in 2008. Now, as the Director of Customer Success, Paul heads our customer advocacy team committed to helping customers achieve their goals by utilizing our products and services completely and efficiently.

I started at Edmunds GovTech as a Customer Support Specialist in 2022 and transitioned to a Customer Success Manager in 2024. I live in Western North Carolina with my husband, our two children, and our dog. I love reading, knitting, and spending time camping with my family.  I wish to be an integral part of your success with Edmunds GovTech MCSJ and ensure that your experience is nothing short of exceptional!.

Chris joined Edmunds in 2010 as a Software Support Specialist with a degree and background in Accounting. Through the years, he has led over 200 implementations, and has managed our Client Services Team. Chris received his certificate as a Project Management Professional in 2015, and is currently leading our experienced Professional Services Team who is responsible for delivery of our software implementations.
Chris leads the Professional Services Team which includes our Implementation, Data Services, and Project Management teams, and their goal is to work together to deliver our products successfully to new and existing customers.

Frank started at Edmunds in 2014 as a member of our Client Services Team. He holds a B.S. degree in Mathematics from Gwynedd Mercy College. During his early years at Edmunds, Frank learned every aspect about our software from front-end customer support to the back-end development process. In 2019, Frank was promoted to a Senior Level Implementation Consultant working with our most complex implementations. He ensured that our customers were implemented with the highest level of detail and provided quality customer care. After successfully implementing more than 150 ERP modules, Frank was promoted in 2020 to the Director of Implementations. In this role he works hand in hand with our Implementation Consultants to ensure that each and every project is delivered to the highest level of customer satisfaction.

Frank’s main objective is to ensure our customer’s success throughout their system implementation lifecycle. He is responsible for managing the project implementation teams, monitoring all implementation tasks and training for each project, ensuring on time delivery of all project deliverables, and driving client success through go-live. Frank is also responsible for training improvement initiatives internally at EGT that are focused on providing the most efficient, effective and engaging customer training experiences possible.

Rich White is our Director of Data Services. Rich manages the technical implementation resources, data conversion, and technical initiatives and strategies for the team. The main objective is to deliver quality data conversion services that are on-time to aid with successful implementations for clients. Rich focuses on providing an efficient, effective, and engaging experience throughout the customer journey. He earned a Bachelor’s Degree in Physics from Stockton University and a Master’s Degree in Computer Science from Vanderbilt University. Rich is married with two children that he loves to spend time with. He also enjoys DIY/home improvement projects, hiking, fishing, and playing musical instruments including guitar and mandolin.

Ida assumed the role at Edmunds GovTech in 2019 after serving as VP, Operations at Logics, LLC, which was acquired by EGT in 2019. Ida has over 30 years of experience in Finance & Administration computer solutions in the local municipality market. Ida’s duties include go-to market plans, product demonstration, and our company’s acquisition strategies. Her experience ranges from Customer Support, Implementation Services, Product Design, Development Management, Sales & Marketing, and Business Planning & Growth. Ida attributes her success in the industry to her focus of creating strong partnerships with customers. Ida attended Canisius College in Buffalo, NY for Accounting and Business Administration and is an active member of GFOA in both New York and North Carolina. Ida is based out of our Raleigh, NC office.

Vito started with Edmunds in 1988 in the computer programming department. He has a B.A. in Computer Science from Richard Stockton College of New Jersey and has also taken Computer Science graduate courses at the University of Delaware. Vito has technical certifications that include a MCSE and SCJP. In addition to his computer programming and software development accolades, he has a Tax Collection Certification (CTC).
Relevant Duties: Vito is the lead in system configuration and customization that is needed during the term of the project and through on-going support efforts.

Darren Perry is our vice president of software strategy and development and began working for Edmunds in 2019. Darren leads the strategic planning of company products through development initiatives, evaluation timetables, and deployment of services. He is also tasked with identifying opportunities and risks. He has earned a B.S. in Computer Science, a Master’s in Opera Performance and is a certified AWS Solutions Architect Associate. Darren is happily married with two children. He has many hobbies like woodworking, reading, cooking, and playing the piano. Darren was even a professional opera singer, performing across the U.S and Europe.

Reid Burchell is the Director of IT services and DevOps. Reid oversees internal IT and technical functions for Edmunds GovTech, as well as managing our hosted environments in AWS/Azure. He also helps provide IT services for 40 different municipalities. Reid graduated with a B.S. in information systems and technology. He is happily married with two children. Reid loves photography, cooking, golf, and DIY projects. He also enjoys playing the piano.

Jeremy Barretta is the Director of Quality Assurance. He began his career with Edmunds GovTech in 2018. His responsibilities include managing his team and testing all the products offered to ensure only the best quality products are delivered to the customer. Jeremy enjoys spending time with his family, coaching, and completing renovation projects around his home. He also loves to watch movies, especially science fiction movies.

Jennifer Merkel is a Development Manager. She began working at Edmunds GovTech in 1998. Jennifer manages the team of developers that works on our MCSJ Product Suite. She graduated from Stockton University with a B.S. in Computer Science and started with Edmunds GovTech right away. Jennifer enjoys cooking, traveling, and trivia games.

Bob Edmunds, Jr. is a third generation family member at Edmunds GovTech. He graduated from Widener University in 2013 with a Bachelor’s degree in Hospitality Management. He played basketball professionally in England prior to starting as a sales representative with the company. He is now Vice President of Sales and Marketing where his role is overseeing daily operations in the department, developing strategies to increase opportunities, and creating awareness in new territories. Bob is married and has three lovely children. In his free time, Bob enjoys spending time with his family and playing or coaching basketball.

Jim Mitchell is leading the expansion of Edmunds GovTech software across the Central United States.  Jim has worked with public sector software since 1993 in various roles in customer service, sales, and operations.  Jim has a B.S. in Business Administration with a concentration in Accounting from Eastern Connecticut State University and a MBA from the University of South Carolina.  Jim is married with two children, and he enjoys playing golf and boating with his family.

Jeffrey Saitz began working for Edmunds in 2008 and is currently the Director of Solutions Consulting. He maintains an expert-level understanding of Edmunds GovTech software to showcase the product suite during demonstrations. He also has a keen understanding of the needs of local government and utilities. Jeffrey graduated from Virginia Wesleyan University with a Bachelors in Accounting. He loves being outdoors, volunteering, and paddle boarding with his husky Olive.

Jessica Jensen is our Marketing Director. She manages the company’s brand, messaging, and communications with prospects, employees, and stakeholders. She started working at Edmunds GovTech in 2009 after graduating from Stockton University with a B.S in Business Studies with a concentration in Marketing. Since beginning with Edmunds GovTech, Jessica has earned her MBA from Rowan University. Some of her favorite things include spending time with family, going horseback riding, hiking, and kayaking.

Bryce Edmunds is our Inside Sales Manager. Bryce graduated with a Bachelors in business administration management and began working at Edmunds GovTech in 2020 as a salesforce administrator. Bryce’s new role is to oversee inbound and outbound add-on sales. He also manages the BDR team and works with our existing customers to optimize their software experience. Bryce enjoys offshore fishing, exercising, and spending time with his dog, Captain.