The Edmunds GovTech Blog

Year: 2018

By Gary Sanders | 12.11.18

Field force automation and mobile service orders are two huge buzzwords in the utility billing software arena these days. Are you considering equipping your field service technicians with mobile devices and automating your service order…

By Gary Sanders | 11.06.18

Over the course of the past few weeks, I’ve been involved with several customers moving to automated meter reading systems. One customer is migrating to an AMI system and currently reads in thousands of gallons and…

By Gary Sanders | 10.23.18

The last Utility Information Pipeline analyzed the possible deposit refund or bad debt write-off, based on early results from the Days of Exposure tool featured a few issues ago. If you remember, Days of Exposure is the total number of days of…

By Gary Sanders | 10.09.18

I’m intrigued by the early results from the Days of Exposure tool that was featured two issues ago. If you remember, Days of Exposure is the total number of days of service a customer ends up owing for if…

By Gary Sanders | 09.25.18

Would you like a little extra spending money this holiday season? As a way of encouraging more people to subscribe to the Utility Information Pipeline, I’m offering two $50.00 Visa gift cards, one to a new…

By Gary Sanders | 09.11.18

If you’ve been a Utility Information Pipeline reader from the early days, you know I’ve written about days of exposure in one of the earliest issues and revisited it again three years ago. I feel like this is…

By Gary Sanders | 08.28.18

One of the earliest Utility Information Pipeline issues (it was newsletter #12 and this issue is #187) dealt with the advantages of a fully integrated online bill pay system. Much has changed in the seven years since that issue…

By Gary Sanders | 08.14.18

The last Utility Information Pipeline dealt with factors to consider when conducting a Return on Investment (ROI) analysis for implementing an automated meter reading system. In that article, I asked readers who have implemented AMR or AMI systems…

By Gary Sanders | 07.31.18

Recently, a new newsletter subscriber emailed me and asked: “We are searching for any information that would support (or not) investing in radio read meters. Our Board has already voiced the opinion they won’t pay for themselves.…

By Gary Sanders | 07.17.18

I know of utilities with AMI (Automated Metering Infrastructure) systems who aren’t doing proactive leak detection. My question is why wouldn’t they? Certainly, an AMI system is the most convenient way to read meters. Unlike using handhelds,…

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