The Edmunds GovTech Blog

The Latest Blog Articles for Municipal Government and Utility Software

By Gary Sanders | 07.14.20

I’ve written about base charges and the pros and cons of separating the base charge from the volumetric (usage) component of your rates on the utility bill. Today we look at how the base charge…

By Gary Sanders | 06.30.20

One of the blogs I follow, The Environmental Finance Blog, from the Environmental Finance Center at UNC, recently posted about how frequently utilities bill. This blog post pointed out the trend of utilities moving to…

By Dave Vitti | 06.18.20

What is a patch? A patch is a set of code modifications to a computer program designed to update, fix or improve it. Patches are often written to enhance functionality, performance, and/or usability. Frequently, they…

By Gary Sanders | 06.16.20

Now that we’ve completed three Utility Staffing Surveys, there’s enough data to examine some trends. If you need to review any of the previous surveys, here are the links: 2016 Utility Staffing Survey Results –…

By Gary Sanders | 06.02.20

This is the second of two consecutive Utility Information Pipelines reporting the results of the 2020 Utility Staffing Survey. 116 utilities, representing 20 states, ranging in size from 232 to 285,000 active accounts participated in…

By Gary Sanders | 05.19.20

For the past few months, I’ve been conducting the 2020 Utility Staffing Survey. This survey has become a biennial survey, alternating years with the Utility Fee Survey. The initial Utility Staffing Survey was in 2016…

By Dave Vitti | 05.13.20

Strengthen Your Password Discussions surrounding passwords occur from time to time, and for good reason. Throughout our daily lives, there are dozens of accounts associated with our email addresses and/or mobile phone numbers. Whether it…

By Gary Sanders | 05.05.20

Following the discussion from the last issue about creating payment plans for customers impacted by COVID-19, today we’ll focus on ways to try to keep customers paying. But, before we do that, I have a…

By Gary Sanders | 04.21.20

Following up from two Utility Information Pipelines ago about how utilities are dealing with the COVID-19 virus and the last issue about the financial impact of the pandemic, this issue takes a closer look at…

By Gary Sanders | 04.07.20

Following up on the last Utility Information Pipeline about how utilities are dealing with the COVID-19 virus, this issue will examine the financial impact of the pandemic. As you might imagine, it is not a…

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