The Edmunds GovTech Blog

The Latest Blog Articles for Municipal Government and Utility Software

By Gary Sanders | 12.10.19

Over the course of the next few Utility Information Pipeline issues, I’ll be analyzing and reviewing some of the trends I observed from the 2019 Utility Fee Survey. If you need a refresher, here are…

By Gary Sanders | 11.26.19

Five years ago, I wrote about using Google Fusion Tables to create your own maps. Unfortunately, Fusion Tables will be “turned down” (isn’t that a pleasant euphemism for something that’s going to simply stop working?) on December…

By Gary Sanders | 11.12.19

I’ve written in the past about resources I use to stay abreast of trends in the industry and to share my knowledge. I apologize in advance to those readers who aren’t based in North Carolina, because this…

By Gary Sanders | 10.29.19

Over the course of the past few months, I’ve been conducting the 2019 Utility Fee Survey. This is an update to the original Utility Fee Survey in 2012 and subsequent fee surveys in 2015 and…

By Gary Sanders | 10.15.19

Over the course of the past few months, I’ve been conducting the 2019 Utility Fee Survey. This is an update to the original Utility Fee Survey in 2012 and subsequent fee surveys in 2015 and…

By Gary Sanders | 10.01.19

Over the course of the past few months, I’ve been conducting the 2019 Utility Fee Survey. This is an update to the original Utility Fee Survey in 2012 and subsequent fee surveys in 2015 and…

By Gary Sanders | 09.17.19

Recently, one of my connections on LinkedIn, Glenn Barnes with Water Finance Assistance, shared this article about smart meters causing water bills to increase.   Meters are like people It’s a well-documented fact that meters, like people, slow down with…

By Gary Sanders | 09.03.19

In a recent conversation with a utility who doesn’t offer bank drafts, I learned the reason why is because of a concern about the security of their customers’ bank account information from hackers. While this…

By Gary Sanders | 08.20.19

It seems I get asked the same question with each Utility Fee Survey: “Why aren’t deposits included with the Utility Fee Survey?” For starters, the obvious answer is a security deposit isn’t a fee. By definition,…

By Gary Sanders | 08.06.19

A common reason many utilities offer for why they charge a convenience fee for accepting credit card payments is, “It’s not fair for all of our customers to pay for a few who want to use a…

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