Interesting early results

Share on facebook Share on LinkedIn Share on Twitter

With 37 utilities participating in the Utility Fee Survey already, I was surprised to see how many aren’t charging the maximum returned check fee allowed in their state.

Early returned check fee results

Surprisingly, the number of utilities charging less than, more than and exactly the maximum returned check fee for their state are almost equal. Here are the early results:

Even more surprising is that one utility doesn’t charge a returned check fee at all. Why would you want to absorb the charges from your bank and not pass them on to the customer who caused you to incur the fee?

I wrote about returned check fees a couple years ago and included a link to a document that outlines the maximum fee by state. This document also includes a reference to the statue regulating returned check fees in each state. You might want to take a minute to review how your returned check fee compares to the maximum allowable fee in your state.

Subscribe to our free Blog Newsletter

Archive

Related Articles

Past blog posts have relied on research from the Fiserv Billing Household Survey, now called Expectations & ...
As the Postal Service increases rates while slowing delivery of the mail (what kind of business model ...
Earlier this month, I presented How to Increase Revenues Without Raising Rates at the National Rural Water ...