Utility Outbound Notifications

Edmunds GovTech’s Utility Outbound Notifications is a communication tool that enables local governments, utilities, and public agencies to efficiently reach residents with important community-wide utility messages. Using email, text, and voice notifications, agencies can improve engagement, reduce missed payments, and ensure the timely delivery of important alerts, including shut-offs, balance-due reminders, service updates, and more.

Features include:

• Multiple contact methods for utility account notifications
• Enhanced mass SMS functionality
• Configurable sending methods
• Deliverability and usage reporting
• Dedicated phone number with a configurable caller ID

Download the sheet by filling out the form on this page.