Technical Services

Explore Technical Services
& Solutions from Edmunds GovTech

Our IT solutions and technical services provide protection, reliability, and convenience. Whether it be business continuity, data optimization, or IT management, Edmunds GovTech offers a variety of services and solutions that go well beyond the scope of our standard software support.

Outsourced/ Managed IT

Outsourced/ Managed IT

Overview

Our IT Department will manage and maintain all of your technical components while providing top of the line IT support for your municipality. Ease the pain of training time or reallocation of human resources by allowing our highly professional and responsive team to fulfill your IT needs and ensure optimal network performance.

Features

  • Preventative maintenance
  • Threat detection
  • Network planning
  • Asset management
  • IT audits and documentation

Cybersecurity

Cybersecurity

Overview

At Edmunds, minimizing vulnerabilities and threats is a vital priority for all of our clients, and because of that, we understand the importance of safeguarding municipal endpoints and devices. With fully integrated and streamlined cybersecurity services, we can provide impenetrable yet easily deployable applications.

Features/Services

  • Vulnerability Assessment
  • Datto Business Continuity
  • Anti-Virus and Anti-Malware

Cloud Hosting

Cloud Hosting

Overview

Cloud hosting services are available for those that choose to secure their data via the cloud versus backing it up from an on-site server. This reliable and convenient option offers many benefits including increased security, enhanced performance, 24/7 access, automated data backups, and more.

Features

  • No interruption of service while transitioning
  • Increased security vs. on-site server
  • Substantially less downtime resulting in more efficient operations
  • Immediate, secure, and easy access to Edmunds’ applications from anywhere, at any time
  • Disaster recovery with automated backup redundancy stored to three locations
  • Less expensive than a costly fileserver upgrade

Data Vault

Data Vault

Overview

Data Vault is a secure, cloud-hosted backup service to an on-site server that automatically stores data on a reoccurring basis. This reliable service easily restores all information and operations in the event of data loss or a natural disaster.

Features

  • Nightly, weekly and monthly backup options
  • Stored in 3 locations (AWS S3)
  • Easily accessible in the event of a disaster

Office365 Email Solutions

Office365 Email Solutions

Overview

Our email filtering and hosting solutions will re-route spam and other potentially dangerous emails to an off-site server and prevent them from entering your network. Not only will your organization’s email server be protected, but you will receive assistance in migrating to the latest technology, which includes mobile access via smartphones or tablets.

Features

  • Migrations and maintenance
  • Backupify via Datto

Website Design & Content Management

Website Design & Content Management

Overview

Having a well-designed, user-friendly website allows your residents and constituents to access the information they need, right when they need it. Each municipal website we develop is built upon a stable, secure foundation and includes various customizations, integrations, and add-ons suited to fit every need.

Features

  • Fully customizable content
  • Easy to manage & maintain
  • Responsive & mobile-optimized
  • User roles & permissions
  • Shopping cart
  • Event calendar
  • Social media feed
  • Image gallery/slideshow
  • User polls
  • Online forms
  • And more!