Announcing the 2021 Utility Fee Survey

Share on facebook Share on LinkedIn Share on Twitter

Are you charging all the fees you could…?

How does your fee schedule compare with other utilities…?

Here’s your chance to find out!

You’re invited to participate in the 2021 Utility Fee Survey. The Utility Fee Survey gathers data regarding what fees different utilities charge and how much they charge for each fee.

Previous survey results

This will be the fifth Utility Fee Survey. I conducted similar surveys in 2012, 2015, 2017, and 2019. You can review the results of those surveys here:

The Utility Fee Survey is a biennial survey, alternating years with the Utility Staffing Survey.

The results of the survey will be published in a series of upcoming e-mail newsletters. To be sure you receive the results of the survey, if you haven’t already signed up for my free e-mail newsletter, please click here to subscribe.

Complete the 2021 Utility Fee Survey

If you would like to participate, please click here to complete the survey. It should take less than five minutes to complete.

If you have any questions, please feel free to e-mail me at or call me at 919-673-4050.

I’m hoping for as much participation as possible in the survey, so please feel free to pass this on to your colleagues at other utilities.

Thank you in advance for your participation in the 2021 Utility Fee Survey.

Is your fee schedule up-to-date?

If, after completing the 2021 Utility Fee Survey, you’re wondering if your fee schedule is up-to-date, please give me a call at 919-673-4050 or email me at for more information about how a business review could help review your current fee structure.

Subscribe to our free Blog Newsletter


Related Articles

We are all acutely aware of the impact COVID-19 has had on utility operations and the ability ...
I was contacted over the weekend by a freelance writer who is updating an article he originally ...
Last year, I wrote about offering repayment plan options for customers impacted by COVID-19. In addition to ...