Case Study

Town of Stuyvesant

State:

NY

Population Served:

< 5K

Type of Organization:

Town

Deployment:

On-Premise

Former Software

No Prior Vendor

Challenges

After building their town hall in 2002, the Town of Stuyvesant found IT help scarce due to their part-time schedule. It made coordination difficult because everyone was in the office at various times; these difficulties led to frustrations that eventually pushed the town to seek IT assistance with a firm that had local government experience.

Action

The Town of Stuyvesant explored their options and came upon Edmunds GovTech at a tradeshow, where they built a strong relationship with the team, leading to the Town implementing the software and services offered. With this, Edmunds also helped the Town create and design a functional website to help them keep their community engaged and encourage cohesivity.

Implemented Modules & Technical Services

  • Tax Billing & Collections
  • Permitting & Code Enforcement
  • Clerk
  • Outsourced/Managed IT Services
  • Cybersecurity
  • Business Continuity & Disaster Recovery
  • Website Design & Content Management

Results

With the help of Edmunds GovTech, not only was the Town updated on their technological front with easy to use software and a community engaging website, but they also received full-time IT attention from professional, caring Edmunds staff. They felt as though Edmunds GovTech exceeded their expectations on government operations expertise and were able to guide them toward their goals with technology initiatives in a streamlined manner. Ultimately, the personalized assistance provided to them when they reached out to Edmunds, made them feel more connected and ready to tackle the next objective.

 

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